FREE SHIPPING ON ALL ORDERS ABOVE 1299

Shipping Policy

We are committed to delivering your order in the best condition and as quickly as possible. Please read our shipping process and timelines carefully before placing an order.

Order Processing Time

At Swaadiv, our products are freshly packed only after receiving your order to ensure maximum freshness and quality.

  • It takes 2–3 working days to prepare your order.

  • Orders can be cancelled within 2 hours of placing the order. After that, the order will be considered confirmed and processed for dispatch.

  • Once an order is placed, changes can be made only until the order is fulfilled. Once fulfilled, no changes can be made.

  • Once ready, your products are securely packed and dispatched within the next 1–2 working days from our warehouse through third-party courier services such as Bluedart, Ecom Express, Delhivery, Shiprocket, or other suitable logistics partners.

Shipping Timeline

  • Our courier partners aim to deliver your package within 5–7 working days after dispatch, depending on your location.

  • Deliveries are generally made between Monday to Friday, 9 AM to 7 PM.

  • Delivery timelines may vary due to unforeseen circumstances such as weather conditions, strikes, operational issues, or courier delays.

Delivery Attempts & Returns

  • If our courier partner is unable to deliver your order because you are unavailable, they may make up to three (3) delivery attempts.

  • If the order remains undelivered after all attempts, it may be returned to us automatically.

  • For prepaid orders, any eligible refund will be processed after deducting applicable two-way shipping charges.

  • For partial COD orders, the prepaid amount will not be refunded if the parcel is returned undelivered.

Shipping Details

To ensure a smooth delivery process, please provide:

  • A complete and accurate delivery address, including the PIN code

  • A valid contact number

  • A valid email ID

Please double-check your details before confirming your order, as incorrect or incomplete information may result in delays or failed delivery.

Tracking Your Order

  • Once your order is dispatched, you will receive the tracking details via WhatsApp or email.

  • You can use the tracking link provided to check your shipment status.

Customer Support

For any queries or assistance regarding shipping or delivery, please contact us at:

Email: info@swaadiv.com
Phone: +91-9650943605
Website: swaadiv.com